Shipping Policy

 

Shipping is a critical component of the e-commerce experience, influencing customer satisfaction and operational efficiency. A well-structured shipping policy can enhance the overall shopping experience by providing clarity and setting expectations for customers.

Orders are typically processed within 1–2 business days after payment confirmation. This timeframe is essential for ensuring that all orders are accurately fulfilled and dispatched promptly. It is important to note that orders placed on Sundays or public holidays will be processed on the next working day, which can affect delivery timelines.

The delivery timeline for orders is generally between 3–7 business days after dispatch. This duration may vary based on the customer's location and the availability of courier services. Understanding these factors can help customers plan their purchases accordingly.

Shipping charges, if applicable, are clearly displayed at checkout before the order is finalized. This transparency is crucial for maintaining trust and ensuring that customers are aware of any additional costs associated with their purchase. It is also important to mention that additional charges may apply for Cash on Delivery (COD) orders, which can impact the total cost of the transaction.

Once an order is shipped, tracking details will be provided via SMS or email. This feature allows customers to monitor the status of their shipment, providing peace of mind and enhancing the overall shopping experience.

However, it is essential to acknowledge that delivery may be delayed due to various factors, including adverse weather conditions, holidays, courier delays, or remote locations. Customers are encouraged to remain patient in such situations, as these factors are often beyond the control of the shipping provider.

Currently, international shipping is not available, which may limit the reach of the products offered. This restriction is important for customers to understand, particularly if they are located outside the domestic shipping area.

For any shipping-related queries, customers can reach out via email. Providing a clear point of contact for shipping inquiries is vital for addressing concerns and ensuring customer satisfaction.